Frequently asked questions

How do I sign up to volunteer?

If you’re interested in getting involved with our diverse group activities, you can read about our Social Clubs here. If volunteering one-to-one sounds like more your cup of tea, find out more about our Love Your Neighbour programme here. At the bottom of both pages you’ll find a short sign up form, but if you're interested in everything, you can also sign up here. Once you’ve filled it in, Rachael will be in touch to invite you along to one of our monthly induction evenings. We'll have you meeting up with Pat and Bernie in no time!

How do the inductions work?

Inductions are a chance to hear what it’s like to be part of our community network and to meet the Liverpool Cares team before you start volunteering. You’ll meet lots of other new volunteers and find out everything you need to know about hanging out with your older neighbours! It's a fab way to meet some new faces, enjoy a slice or two of pizza and have a laugh whilst learning all about Liverpool Cares in an informal setting. The inductions take place once a month on a weekday evening, between 6-8pm. 

I work long/unpredictable hours. Can I still volunteer?

We hear you. This is part of why Liverpool Cares exists – to make it easy for young people with busy lives to feel part of their communities by getting to know their older neighbours. If you can spare an hour or two every week, great – Love Your Neighbour might be for you! Otherwise, if things are a bit more unpredictable, you'll be able to jump in and out of our Social Clubs whenever you can spare a few hours during an evening or weekend.

And if that’s proving tricky, you could also make our activities possible by donating to Liverpool Cares. 

What commitment do I need to make to volunteer?

Liverpool Cares tries to make volunteering accessible, fun and flexible for young people. We know that people have busy work and social lives – but that shouldn't stop you from feeling part of the community too. That means we've tried to cut as much bureaucracy and time out of our processes as possible so that you can be part of it simply and quickly. We don't ask that people turn up at the same time and place week after week. Rather, we've built a pool of volunteers who together can be part of the community in a way that suits them. 

If you sign up for our Social Clubs, ideally you'll come along twice a month, but you can come as often or infrequently as you like. But we do ask that Love Your Neighbour volunteers visit their neighbours once a week (although still at a time that suits you both – we won't dictate that).

What's best for me - Social Clubs or Love Your Neighbour?

That'll depend on you. If you have limited time, or unpredictable working hours, our programme of regular Social Clubs that you can drop in and out of might be best. That way, you can be flexible with your volunteering. But if you'd like to build a close one-to-one relationship with a neighbour, and have time to visit them once a week, Love Your Neighbour could be better for you. If you have any questions, please get in touch!

Do I have to live in the city of Liverpool?

All our activities and most of our older neighbours will live in the city of Liverpool. But we appreciate that the city region is sprawling – so if you live in Sefton or Knowsley but work in the city and want to hang out with older people near your office, that's totally fine. If you're interested in Love Your Neighbour we may need to be a little bit more creative with your match, though- we generally find matches work best when both neighbours live nearby to one another!

Do I need to bring anything when I volunteer?

Not at all- just bring yourself, an open mind, and your normal chatty demeanour! 

If you're a photographer, gardener, historian, comedian, musician or have some other mad skills we'd love to talk to you about how we can use those to create content for our Social Clubs though!

Do I have to be a 'young professional' to volunteer?

We aim to mobilise young professionals, and nearly all of our volunteers are in their twenties or thirties. Why? Young professionals often have hundreds of social connections, but often lack deep roots within their community – and don’t have much opportunity to meet the older people who live nearby. Meanwhile, their older neighbours often have very deep roots in their community, but fewer and fewer social connections as the years go by. As a result, these groups have so much to offer each other. We’ve also found that, on the whole, young professionals feel more able to volunteer regularly as they have fewer commitments than other age groups.

Having said that, if you don’t define yourself as a ‘young professional’ but you’d still like to volunteer and get to know people over 65 in Liverpool, we’d love you to get involved. 

What if I know an older neighbour who'd benefit from Liverpool Cares?

Back in the day, we all knew a neighbour who we looked out for. But in today's rapidly changing city, some of those community bonds appear to have disappeared. It's no one's fault – it's just the modern world. That's why we exist, to help connect older people up to the great people who live nearby. If you know someone over 65 who could benefit from more social connections, we’d love to hear from you! 

Email Rachael at [email protected] to discuss next steps, or get in touch via our Contact Us page.

I'm over 65 and would love to get involved with Liverpool Cares. How do I get started?

Firstly, that's great news! We know so many people in the area who would love to get to know you. 

It's very easy to get started. Give us a call on 0151 659 1789. We'll answer any questions, and let you about what's going on in your area. 

If you're interested in Social Clubs we'll also send you our monthly programme of events through the post or via email (whichever you prefer). If it's Love Your Neighbour, our one-to-one friendship match programme, that interests you, we'll talk through how it works and arrange for Jess, who leads on this programme, to come and meet you to tell you more! 

I'm a health/social care professional - can I make a referral to Liverpool Cares?

Liverpool Cares has guidelines on who our volunteers can and can't support. Volunteers are not clinical staff – rather, they are Scousers who'd like to help people feel more connected and valued. We say that our model, and our amazing volunteers, do not make life liveable (feeding, clothing or washing people); rather they make life worth living with new opportunities, friendship and horizons. We do take referrals from statutory and healthcare services – such as housing associations, GPs, and social care providers – but please be aware that we may need to make our own assessments on whether older neighbours can realistically benefit from our activities. 

To make a referral to either our Love Your Neighbour or Social Clubs project, please email [email protected], or get in touch via our online referral form.

My team at work is looking for opportunities to volunteer together – can we do this with Liverpool Cares?

Yes! Every month we invite groups of older neighbours into different workplaces for ‘back to work’ days. These businesses have given their older neighbours fantastic experiences and provided reassurance that these new places, spaces and enterprises are open to them – helping them to feel valued and visible.

Along with visiting your workplace, your team might be able to volunteer together at an upcoming daytime social club, help with outreach, or even get fundraising and host a bake sale for us! 

To find out more please get in touch via our Contact Us page, or by emailing [email protected]

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