Make a Referral

Making a referral to Liverpool Cares

Thank you for your interest in Liverpool Cares.

Before referring to us, please ensure the person you are referring:

  • Is aged 65 and over
  • Lives in Liverpool
  • Does not have a diagnosis of dementia
  • Does not have severe unmanaged mental health conditions
  • Please fill out this form to make a referral to us, including as much information about the older neighbour as you can.

Unfortunately, our current model means we are unable to meet the needs of people living with dementia or unmanaged mental health conditions.

If you are looking to support someone living with these conditions, please call us on 0151 659 1789 and we may be able to signpost you to some of our fantastic local community partners.

What can I refer an older neighbour for? 

 Virtual and Phone-In Social Clubs 

Our Social Clubs are free group activities which usually take place face-to-face. At the moment, we’ve moved online and over the phone. Our Social Clubs are hosted via Zoom - a video and phone conferencing platform that’s free to use. For our virtual clubs, all that’s required is a smartphone, tablet or laptop with internet connection. We also host twice weekly Phone-In clubs, which can be joined for free by dialling in from a mobile or landline. At our clubs, older neighbours can hang out with younger locals to enjoy activities like discos, dances, recipe swaps, quizzes, yoga and more.

Tech Support 

If the person you’re referring has internet access but isn’t sure how to join Zoom, we’re can provide one-to-one support with how to download and navigate the Zoom app, in order to be able to access our online/phone-in groups. 

Friendship over the phone 

Our 1-2-1 phone friendship programme, connecting an older neighbour with a younger local for regular conversation.

Postal Activity Packs 

Older neighbours can also sign up to receive our free monthly #AloneTogether Activity Pack. These can help keep neighbours busy and creative at home.

Practical Support 

Although we’re unable to directly offer practical support ourselves, we are able to signpost older neighbours to our local and national partners to support them to access the right help, which may be access to food packages, prescription collections and more.

Please fill out this form to make a referral to us.


View all of our supporters Liverpool Cares is partnered with...